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Skalozub, V.V., Horiachkin, V.M. and Terletskyi І.А. 2023. Intelligent Technology for Optimizing the Management of Order Flows of Service Systems With Imprecisely Defined and Natural Language Data. Science and Transport Progress . 2(102) (Jun. 2023), 54–70. DOI:https://doi.org/10.15802/stp2023/288077.